{"id":792,"date":"2025-04-10T19:04:52","date_gmt":"2025-04-10T19:04:52","guid":{"rendered":"https:\/\/www.neuralabel.com\/support-library\/?p=792"},"modified":"2025-04-10T19:50:05","modified_gmt":"2025-04-10T19:50:05","slug":"replacing-the-callisto-scalar-board","status":"publish","type":"post","link":"https:\/\/www.neuralabel.com\/support-library\/2025\/04\/10\/replacing-the-callisto-scalar-board\/","title":{"rendered":"Replacing the Callisto Scaler Board"},"content":{"rendered":"\n<p>The Callisto printer includes a Scaler Board (or Scalar Board) that controls the precision of the print length.\u00a0 The printer cannot properly print or load media without this board.\u00a0 This video shows the steps required for replacing the Callisto Scaler Board.<\/p>\n\n\n\n<p>Before changing the scaler board, make sure the printer is powered off.\u00a0 The scaler board is located underneath the printer, and you do not need to remove the cover or open the printer to change the board.\u00a0\u00a0 A Phillips screwdriver is needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Locate and Remove Scaler Board<\/h2>\n\n\n\n<p>Turn the printer off and place it on its back.\u00a0 Locate the scaler board.<\/p>\n\n\n\n<p>Depending on the age of the printer, the scaler board may have either of these connectors.<\/p>\n\n\n\n<p>Using a Phillips screwdriver, remove the 2 screws holding the board in place.<\/p>\n\n\n\n<p>Remove the left side connector; then remove the right side connector.<\/p>\n\n\n\n<p>You are now ready to replace the board.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Install New Scaler Board<\/h2>\n\n\n\n<p>For the new board, attach the left side connector first.&nbsp; Then attach the right side connector.&nbsp; Make sure both connectors are securely fastened.<\/p>\n\n\n\n<p>Next reattach the board with the 2 Phillips screws.<\/p>\n\n\n\n<p>Return the printer to its upright position.&nbsp; Reattach the power cable and power the printer on to test the board.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Test the Printer<\/h2>\n\n\n\n<p>When powered on, the scaler board blinks a green LED.\u00a0 This light can be seen by looking under the printer.<\/p>\n\n\n\n<p>If needed tilt the printer up to see the blinking light.<\/p>\n\n\n\n<p>The scaler board installation is now complete.\u00a0 Be sure to verify that the printer now properly loads media and prints.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/www.neuralabel.com\/support-library\/wp-content\/uploads\/2025\/04\/ScalerBoardReplacement.mp4\"><\/video><figcaption class=\"wp-element-caption\">Scaler Board Replacement <\/figcaption><\/figure>\n\n\n\n<p>If you have any questions,\u00a0<a href=\"https:\/\/www.neuralabel.com\/neuralabel-callisto-label-printer-support\">contact support<\/a>\u00a0or visit the\u00a0<a href=\"https:\/\/www.neuralabel.com\/support-library\/\">Support Library<\/a>\u00a0for more information.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Callisto printer includes a Scaler Board (or Scalar Board) that controls the precision of the print&#8230;<\/p>\n","protected":false},"author":1,"featured_media":804,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-installation-and-replacement","wpcat-11-id"],"_links":{"self":[{"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/posts\/792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/comments?post=792"}],"version-history":[{"count":6,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/posts\/792\/revisions"}],"predecessor-version":[{"id":806,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/posts\/792\/revisions\/806"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/media\/804"}],"wp:attachment":[{"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/media?parent=792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/categories?post=792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.neuralabel.com\/support-library\/wp-json\/wp\/v2\/tags?post=792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}